CC&L aims to meet or surpass client expectations in servicing clients with disabilities. We welcome feedback on how we are doing.
All feedback will be directed to our Compliance Department. Complaints will be addressed according to CC&L’s regular complaint management procedures and clients can expect to hear back from us within 10 business days. Additionally, all documents required by the Customer Service Standard are available upon request. If necessary, such documents will be provided in alternative format to take into account the person's disability.
Questions, feedback and complaints regarding CC&L’s Accessibility Policy can be directed to:
Connor, Clark & Lunn Financial Group Ltd.
1400-130 King Street West, P.O. Box 240
Toronto, ON M5X 1C8
Phone (toll free): 1-888-685-2020
General inquiries: firstname.lastname@example.org